Welcome to the Website of

Dr. Michael Zapf, DPM, MPH, FACFAS

 Thank you for visiting my website. I have been placing information and articles on this site for many years and have received millions of  hits during that time (and not that many of them were mine). I have designed it for people who like to read about their foot and ankle problems. Since I started the web site, I have added two associates to my practice, Dr. Darren Payne and Dr. Stephen Benson.  Since my site is filled with just my thoughts and opinions they are not, necessarily, shared by my colleagues. To see our less controversial (and less windy) practice web site, I offer you: www.ConejoFeet.com, the practice site for The Agoura Los Robles Podiatry Centers (ALRPC). The ALRPC practice site has a lot of material about our office, many of our policies and the registration forms to be filled out before your visit. I suggest all prospective patients visit www.ConejoFeet.com.

 I made the web site to give my patients the extra depth information that I don’t always have time to cover in the office visit. Visitors who are not my patients are welcome to browse the information found here. My younger colleagues are both under 50 and they, like many their age, do not favor in depth reading. They prefer their information presented to them in a few short, crisp bullet points. I, being of the, ahem, older generation, like to read about my ailments in greater depth. Here, I present the greater depth. If you ask a question about heel pain or bunions that I have not answered in my two monographs, I will quickly add it so that it is as complete as I can make it. If you agree with this philosophy, welcome to my page. If you correspond with me please let me know if you like the in depth reporting.

 Remember, this site is in no way intended to tell you how your own ailment or problem should be treated, only the approach I use when confronted with certain situations. Your problem may well be different from what you think it is and should always be evaluated by the appropriate professional, whether podiatrist, orthopedist or other authority. Please understand that I, nor anyone else, can offer you a proper diagnosis or treatment plan without seeing and feeling the problem at hand (foot?).  Happy reading.

 Sincerely, Michael Zapf, DPM, MPH, FACFAS, FACFAOM

 P.S. All the information in this web site is © by me and it is mine alone. No picture or any of the articles cannot be used by anyone without permission from me, personally.

01/08/2012

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This is Sandi, our Billing and Insurance Coordinator. She is very talented. She comes in two or three mornings a week and processes all the insurance claims. Although she is nearly perfect she has been knows to transpose a number here or there. If you have any questions about your bill please call the office. If she is not there we will enter your information in our "Sandi Book" and she will call you right back.

Here is her statement about our billing policy.

The office of Drs. Michael Zapf and Darren Payne office tries to be as helpful as possible where billing is concerned.  We will bill your insurance for you, at no cost, even if you have more than one insurance policy.  We generally wait to bill the you (the patient) until after the insurance company has responded to our billing.  This may take as long as 45 days after your visit to the office.  If your insurance company has not responded after 90 days of our billing, we will send the bill to you.  Our billing cycle to patients is once every 30 days, around the 15^th of the month.

If your insurance information, address or phone number has changed since your last visit, please update our records as soon as possible.   

Since Dr. Zapf and Dr. Payne are preferred providers for many insurance organizations, we ask that you contact your particular policy coordinator before visiting our office to ensure that they are a preferred provider under your policy.  Ours is a very busy office and the PPO status of the doctors and our patients change from time to time without our being aware of it.

Unfortunately we do not participate with nearly any HMOs. If you have HMO insuracne please make sure they have "out-of-network" benefits before you come or are prepared to pay cash at the time of your visit.  

Please feel free to contact me regarding any insurance or billing question you may have.  I am in the office on a part time basis only, so please leave a detailed message for me if I am not there, and I will get back to you with a detailed answer at my next work day.

                                Sandi

Send mail to (zfootdoc at doctor dot com) with questions or comments about this web site.
Copyright © 2000 Michael A. Zapf, D.P.M., F.A.C.F.A.S., F.A.C.F.AOA.M.
Last modified: January 08, 2012